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Prices and Delivery
All prices on this website are quoted in UK Pounds. All prices include VAT, delivery (within 30 mile radius and products over £500.00) and fitting in cemetary. If in stock most memorials can be completed in the cemetery within 12 weeks from receipt of order. We will contact you to arrange a suitable delivery date. Delivery charges are calculated upon your location. For more information please
click here. All prices do not include Cemetery/Church fee's which we charge at cost price and add to your invoice.
Payment
We accept all major credit/debit cards. if you prefer you can place your order over the telephone or by post. To place your order by telephone, call one of our friendly monumental masons on 01773 602187. Post your order to: 82 High Street, Riddings, Near Alfreton, Derbyshire, DE55 4BN, or if you would like to arrange a free home visit call us on 01773 602187.
Cancellations and Alterations
If you wish to cancel or change your order in any way, please call us on 01773 602187 (during office hours), or email us at. We advise you to email us immediately, or call us between 9am and 5pm, to stand the best chance of catching us before your order is processed. If you email us, please include a daytime telephone number if possible. If you contact us before your order has been processed, we will be happy to alter or cancel it with no problems.
Complaints Procedure
We are confident that you will be happy with our service. If anything is not right, please call us on 01773 602187 during office hours, or email us If you email us, please include a daytime telephone number if possible. We will do everything we can to quickly resolve the matter to your complete satisfaction.
Website Errors
We take great care to ensure the information and prices on this website are accurate and current. In the unlikely event that a website error affects your order, we will contact you before we process your order to discuss the matter. If you discover any errors after we have processed your order, you are of course welcome to cancel your order. This does not affect your statutory rights as a consumer.