Frequently Asked Questions

Headstone vandalism

I am worried that my headstone may be vandalised and I won’t be able to afford to replace it, what can I do?

We offer a product called stonecare, you can protect your memorial from vandalism from as little as £55 for 5 years. If during this time your memorial is damaged and the damage can be repaired, we would repair it. If the memorial was a write off and could not be repaired we would erect a new replacement memorial headstone. There is no excess to pay.

Quality Assurance

How do I know that my memorial is going to be made and installed to the highest quality?

All Cope Memorials are fitted to BRAMM/NAMM current safety standards and we are a BRAMM accredited company. Alex Cope has 20 years experience at making & installing memorials to the highest standards coming from a family of memorial makers with 108 years experience. Most of our work still comes from repeat customers and from our customers recommending us to others.

Memorials That Aren’t Listed

I have seen a memorial that I like on another website/brochure which isn’t shown on Cope Memorials website, can you still supply me?

Yes we can, please email or post a photo of the memorial you require to us, with the approximate dimensions of the headstone and base, and we will come back to you within 5 days with a definite price and completion date.

Extra Costs

Are there any extra costs to be added to your website/brochure list prices?

Yes, the Cemetery or Church where your memorial is to be fitted will make a charge. This will be added to the total cost of your memorial. Cemetery fees’ are not included in our list prices because they vary from place to place, costing from £50-£165 depending on location. Please call or email us to confirm the Cemetery/Church fee for you’re area. Also if you have any extra letters over the 70 included in our list prices we charge £1.75 per letter.

Time Expectations

How long will it take from ordering my memorial headstone to erection of the memorial?

If your memorial is in stock within 8 weeks. If your memorial has to be imported 12 weeks. If you require a memorial completing in less than 8 weeks please call us with your requirements.

Ground Setting

How long do we have to leave the ground to settle before we erect a memorial headstone?

6 months if the headstone is going directly onto a burial grave. NOTE: If there is a concrete plinth (looks like a pathway) at the back of the grave, the headstone can be fitted immediately after a burial. In the case of cremated remains a memorial can be erected immediately after the burial of ashes.

What areas do Cope Memorials service?

Included in our list price we will fit memorial headstones to a radius of 30 miles. Including: Derby, Burton, Nottingham, Mansfield, Chesterfield, Ripley, Alfreton, Leabrooks, Matlock, South Normanton, Sutton in Ashfield, Kirkby in Ashfield and all surrounding villages around these areas. For areas outside the 30 mile radius we would make a surcharge for travel time and expenses. Please call or email us to get an exact costing for longer distances.

Price Matching

I have found a memorial headstone the same as one on Cope’s Website that is cheaper, would Cope’s beat the price?

We would beat the price by £40 if the memorial is exactly the same (written proof or a printout from the website must be given) and the other memorial company must actually service the area you require the memorial fitting in.